Part Time / Term Time Customer Account Handler

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Two proactive Customer Account Handlers are needed to join a fast paced SME business in Exeter in a varied role. These are part time term time only roles. Reporting to the Customer Services Manager the role would include :

THE ROLE :

  • Taking/making phone calls and emails to and from customers providing our customers with a brilliant customer experience.
  • Order inputting on our central system is a key focus of the role and working with the sales team to provide answers to questions regarding product, delivery, mis picks, mis orders etc.
  • Supporting these calls with marketing offers and promotions to follow up.

THE PERSON :

Good telephone skills and experience which includes being persuasive, enthusiastic, persistent, thriving on challenge, problem solving, customer focused, working under pressure to targets, self-motivated/disciplined and able to work with others as part of a close team. An enthusiasm and desire for sales, profit and success is essential to this role. Quick keyboard skills are essential.

In return, this company is offering a competitive salary depending on ability/experience plus benefits. This employer provides a supportive and friendly working environment.  Hours of work 9am – 3pm.

THIS IS AN URGENT REQUIREMENT AND APPLICATIONS WILL BE REVIEWED PROMPTLY, WITH INTERVIEWS TO TAKE PLACE ASAP.

Isca Recruitment Ltd provides services as an agency and an employment business.

Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate.  Specialists in office support, accountancy and finance across the South West.

Details

Location: Exeter
Salary: £25k pro rata
Posted: 25 March 2024
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Isca Recruitment Ltd provides services as an agency and an employment business. Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate. Specialists in office support, accountancy and finance across the South West

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